Refund policy

Orders

 

Once your order has been shipped, we’re unable to make changes.

Our team aims to reply to all messages sent to Enquiries@void-art.com within 24–48 hours.

If your order arrives damaged, we’ll make sure the issue is resolved quickly. Please email us with photos of the damage. You will not receive a refund however we will arrange a replacement item for you.

If you have any questions about your order, feel free to reach out to us.

 

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REFUNDS

 

As every Void piece is made to order and created specifically for each customer at the time of purchase, we do not offer refunds under any circumstances.

 

EXCHANGES

 

As every Void piece is made to order and created specifically for each customer at the time of purchase, Because of this we’re unable to offer exchanges of any kind.